Refund and Cancellation
At Miracle Digital, we strive to ensure your satisfaction with every purchase. This Refund and Cancellation Policy outlines our practices regarding returns, refunds, and cancellations.
Order Cancellation
- Cancellation Before Shipment: If you wish to cancel your order, please contact us at info@miracle-digital.com within 24 hours of placing your order. If your order has not yet been shipped, we will process your cancellation and issue a full refund.
- Cancellation After Shipment: If your order has already been shipped, it cannot be cancelled. You will need to follow our return process after receiving the item.
Returns
We accept returns for most products within 7 of the delivery date, provided the following conditions are met:
- Items must be unused, in original packaging, and in the same condition as received.
- The original receipt or proof of purchase must be included with the return.
Refund Process
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed and automatically applied to your original payment method within [insert time frame, e.g., 7-10 business days].
Shipping Costs
- Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you are returning an item due to our error (e.g., wrong item sent), we will cover the return shipping costs.
Exchange Policy
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at info@miracle-digital.com for instructions.
Contact Us
If you have any questions about our Refund and Cancellation Policy, please reach out to us at:
Email: info@miracle-digital.com
Phone: +91 7045324822